Learn about our Service Team

A service team that's designed to serve.

From the day you start working with us and through the evolution of your business, you'll have a dedicated Service Team comprised of Relationship Managers - seasoned professionals who understand the unique needs of an independent RIA, know how to help you work most efficiently with our operations process and how to help you effectively implement best practices for your business.

Leverage the dedicated professionals from your Service Team to help you:

  • Identify and implement solutions from our platform designed to meet the needs of you and your clients
  • Navigate the TD Ameritrade Institutional platform with our keen insight on operational policies and procedures
  • Receive proactive communications regarding changes to the TD Ameritrade Institutional platform that may impact you and your clients
  • Run your business more effectively and efficiently, so you can spend time with your clients and grow your business

We do more than listen.

Our approach to service is built on listening to you. You tell us what resources you need, how you prefer to work, and what things you wish worked better. Then we use that information to continually improve our tools and services, so we can better meet your needs. We have many opportunities for you to provide ideas and feedback including:

  • Your Service Team
  • Client satisfaction surveys
  • Face-to-face events
  • Access to senior management
  • Peer-to-peer panels
  • Veo®